Processing Time
All orders are processed within 1-3 business days after your purchase. You'll receive a confirmation email once your order is placed, and another notification with tracking information once your order ships.
Discreet Delivery
What will my package look like?
Products are mailed in a bubble wrap envelope or a plain box (depending on your order's nature and/or size).
There are no markings on the back or side of your parcel. The only markings are your address label on the front, which appears below, and a courier sticker depending on the service used.
Can you ship this item to my country?
We ship worldwide. However, please ensure your country or region is eligible for delivery during checkout.
How long does it take to deliver to my country?
Delivery times depend on the destination country. Orders typically arrive within 7-15 business days.
There is no guaranteed delivery date for orders sent via postal services.
Delivery dates quoted at checkout are an estimation only.
We aim to meet the delivery times quoted but during busy periods, deliveries may take a little longer.
Occasionally circumstances beyond our control, such as extreme weather conditions or customs inspections, can result in delivery delays.
How much will it cost to ship to my country?
We're currently offering complimentary shipping on all orders as part of our grand opening promotion.
Please note that this is a limited-time offer—shipping charges will soon apply. Take advantage of our free shipping today and enjoy your shopping experience while it lasts!
I've got more questions...
For more information please see our customer help pages.